Bests & Worsts Reviews from Amazon

I just used mine for the first time (bought it elsewhere). I used it to clean the stained grout on the kitchen floor. The dog had gotten into the trash several times, so the grout was stained dark brown from coffee grinds. This little steamer did a good job of removing most of the stain. Looking at two sections - steamed and unsteamed - there is an incredible difference, enough so that my floor will not be embarrassing when I am finished. I used the grout attachment at first, but then switched to the round brush attachment because it is stiffer. Both did a good job, the round brush a little more so. You get three different colored brushes for different uses, for instance, if you want to keep one for the floor and use another on the kitchen counter or in the bathroom. I will be looking to buy more of these brushes, as I can see that they will not last indefinitely, but nothing does! I timed my cleaning. Each session lasted about 20 minutes before I needed to refill. I unplugged first, waited about 10 seconds, and then slowly unscrewed the cap from the reservoir. There was a little hiss but no sputtering. In other words, waiting just a few seconds made it safe to open. While I refilled the measuring cup that comes with it, the unit cooled down enough that I was able to refill immediately. Put the cap back on, plug it in, wait about a minute or two, and I was good to go again for about another 20 minutes of steam. The key to the refilling process is to unplug first so you don't get burned. I used the window attachment to clean dog drool (easily!) off the kitchen sliding doors. There are other attachments that I haven't tried yet, but I'm sure I'll find uses for them. The cord is extra long and heavy duty. This is a handy little cleaner that does have its limitations because of its size. However, the size it an advantage if you just want to clean up something easily and effectively. I bought it because I didn't want to spend hundreds of dollars on a big steamer. I wanted to test try something smaller to see if steam cleaning stands up to its good reputation. It does!