688
people found this helpful, as of 2023
ranked #20,787 most helpful
out of 571,544,897 reviews
★★★★★
how smart. Not ethical
UPDATE: The vendor contacted me and provided a free item (this time the correct one), and it works great.
My review is not about the product, but it is about how I was cheated by the seller (either Amazon or Homitt). I made extensive research before purchase, decided on Homitt, and saw the upgraded version and since the new one is fiberglass instead of nylon in the older version, I decided to order the upgraded version. When I opened the zipper bag to install it, I saw that I was sent the old version (as seen in the picture, the granularity of mash and mash pattern in general tells very clearly that this is the old version). More frustrating I recognized that the label on the zipper bag that identifies this as the upgraded version, was stick on top of an older label. And when I scrapped out the top label, I saw that the label under was identifying it as the older version. So, this is really cheating on us as customers. Just put the new label saying upgraded and ship the older product which is cheaper, how smart. Not ethical, and I am hugely disappointed with both Amazon and Homitt.
May 2018 · Unknown · verified purchase