194
people found this helpful, as of 2023
ranked #169,337 most helpful
out of 571,544,897 reviews
★★★★★
Bad connection - RESOLVED
Bought a 6ft and 10ft version of this cable. Both have the same issue... bad connection. I can plug it into the phone and it will charge, but as soon as I move the phone or set it down on a table, I will loose the connection half the time. Nothing worse than thinking you have your phone plugged in and charging overnight, then wake up to find it didn't charge at all because the connection was lost when setting it down the the nightstand. At first I thought it may have been my phone case causing the issue, but removing the case from the phone didn't resolve the problem.
Update: After being contacted by Anker to help resolve the issue, I decided to try cleaning the charging port of my phone. My original Apple cords seemed to work fine, but they also seemed to be more sensitive than I remember. After giving the port a good cleaning, all of the cords worked perfectly. I love the Anker cords... 5 stars. I would add 5 more stars if I could for Anker personally contacting me to help resolve the problem. Outstanding customer service.
August 2016 · Electronics · verified purchase