Bests & Worsts Reviews from Amazon

UPDATE: I made a 2 minute clip showing how the headrest can be adjusted not just with it's angle, but also up & down. I also show the back side of the headrest with the pivot points, the detents, etc. Hope this helps put to rest any talk of the headrest being non-adjustable re: it's height. [Sorry for the lag on getting the video uploaded. Had to simply change .mp4 to .mpg in the filename.] 2.5 months and I still have no regrets selling my Aeron and getting this Hyken. No, it's not in the same class, nor as luxurious with it's plastic and not-so soft mesh vs the Aeron. But, where else is there a mesh seat bottom plus headrest for anywhere near this price range? [pandemic pricing jumped quite a lot from the 80-109USD days... wow...] Just found out the headrest has two ways to adjust - Angle, and height. The former is really obvious, the latter is less so. Thought it was just the angle [3 to choose from] but it also raises/lowers in 3 small increments, independently of the angle. Of these possible combinations, Top height and middle angle, is the only way to be comfortable while sitting upright. Reclining back, a couple more combinations work. I'm 5'10", 195 lbs, and yes, it bumps into my shoulders in all but one of the configurations. NOTE: Most task chairs do not come with head rests, or a seat back high enough for heads to lean on while sitting upright. So, expectations should be inline with what is usual and customary in a 'task' chair. Simply uninstall the head rest and you're left with a low priced task chair with a mesh back and seat bottom. Hard to find a better deal on a chair with a mesh seat bottom. I sold my Herman Miller Aeron size C [biggest] after trying out the Hyken in-store. No regrets! Just hope the mesh holds up. [I could also stand to lose a few pounds...] 5 year warranty on this Hyken is comforting.