417
people found this helpful, as of 2023
ranked #49,463 most helpful
out of 571,544,897 reviews
★★★★★
TV Great! Beware of Roku Support Scam
Okay, I installed this TV 3 hours ago and so far good! The picture, clarity, color are all better than my 28" Sharp which this is replacing. The Sharp worked fine for 6 years, about as long one should expect it to. SCAM ALERT I did run into a situation and I want to warn others about it. When I was setting up Roku, I could not get it to activate and it gave me the number of Roku support to call. I phoned and was told by a Jerry Maxwell I would need to purchase a license. There was a standard for 3 years 3 device for $79.00 or a deluxe licence for 5 years unlimited devices (don't have cost). I was angry that I had to pay 79.00 for Roku since I had a Roku stick already but I thought what the hell I want Roku. I told the guy this is bull****!. He said he would call back. In the meantime I tried activating through my roku account and it went through! So maybe Jerry did something but when he called back, I said it's working and I 'm not paying $79.00! He hung up. So SCAM ALERT
July 2018 · Electronics · verified purchase