Bests & Worsts Reviews from Amazon

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199
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ranked #163,091 most helpful out of 571,544,897 reviews
★★★★★
Think I may have found the ultimate problem- Back to loving my coffee pot!
Have had this coffee pot for over 10 years. Buying another for our camper and to have as a back up if the one I have ever decides to die. Also. They are discontinued in the stores and my first one cost me $130.00 10 years ago from Hudsons. Maybe I'm just super lucky but this pot has lived longer than any coffee pot I've ever owned. The carafe keeps coffee hot throughout the morning and its still warm at night when I dump it to set up for next morning. Hoping the issues im reading in some reviews are a hit or miss kind of thing (see EDIT below). This is the same model number for the one I have on my counter right now. Mine gets used every day at least once a day. I'll update if needed after I try the new one but for now this pot is 10 out of 10 for me. EDIT: Something is going on with the lid... I received the new one a few hours ago, filled it up and just like others are saying it leaked everywhere. SO since I have my old pot sitting here I decided to try a few things. 1. I took the OLD (10 yr old) lid and put it on the NEW carafe and ran it though again. NO LEAKS. 2. I put the new lid back on and ran it again to see if I could get an idea of what's happening, It leaked again but as I was pulling the carafe out I happen to notice the ball inside the lid at the top had floated all the way to the top blocking the holes where the water enters from the filter(kind of like a carpet cleaners dirty water tank has a float in it and when its full it floats all the way to the top stopping anymore water from entering) It only floated til I tipped the pot a little and then it went down. I checked the small hole in the lid and its clear and air flows through just fine WEIRD. SO.. 3. On top of the lid where water goes in from the filter you can see the little ball inside there, if you turn HARD that very top screws off (counter clockwise)and you can access that ball inside. It looks like they tack melted (is that a term?) plastic inside to keep that top on but it does screw off and back on, you just have to break those little tacked spots (very small)it didn't hurt the new lid and ive been taking my old lid off for YEARS to clean that ball. Anyway, I TOOK THE BALL OUT and ran another pot without anything in there at all. NO LEAKS, ran another, NO LEAKS. Seems the ball may be part of the problem. 4. I had the ball from my OLD pot SO I took the OLD ball and put it in the NEW LID.. Ran it through and NO LEAKS!! ugh.. Did they change the ball?? Maybe there is an air bubble inside the ball causing it to float too much? I'm a little sad but at the same time if this is just that stupid little ball on the top and using my old parts makes it work I'm still happy but if you do NOT have this same pot for parts the easy fix is to just take that ball out of the top and that should fix it if none of the other suggestions are working. I will continue to mess with it and try some of these other suggestions in the reviews. I'm interested in knowing what they changed in the lid (if anything other than that ball) I will be switching over to this new maker and pot with my old ball and using the new maker every day so I can determine if its going to live as long as my old maker did.. Hopefully the "maker" itself will live as long as my old one. I seriously still LOVE my old, same model number, Cuisinart I'll return with any new developments. 7-24-14 Still cant find any other issues with the lid and other fixes found here didnt work so I called Cuisinart just to inquire about any changes they may have made to the lid, they told me that they are showing nothing about any changes being made to this pot at all and they agreed to send me a replacement lid. 7-29-14 Received the new lid and everything is working perfectly! I'm back to loving this coffee pot. I will revisit if necessary. Posted pictures of my lid and the ball that you need to remove to stop overflow if you cant get a new lid.
July 2014 · Home and Kitchen · verified purchase
the product in question
Cuisinart DTC-975BKN Programmable Automatic Brew-and-Serve 12-Cup Thermal Coffeemaker, Black
4.3★ · 3,787 ratings, as of 2023
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