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Hi all, hopefully these instructions will straighten things out for those having setup issues with these Wyze lightbulbs. I broke it up into a bunch of small steps so it's clear what to do (once you get used to setting up one device, doing it again for others goes rather quickly): 1. Before you do anything, go to the WiFi settings of your device and make sure you have a solid 2.4 GHz connection WHICH INCLUDES THE INTERNET (i.e. not just “connected, no Internet”). Also, a 5.0 GHz connection will not work when setting up these Wyze lightbulbs. 2. Download and install the Wyze app from your device's store. 3. Once the Wyze app is installed, start it and a Login screen will appear. Select the New Account option and enter your email and new password. Wyze will send you a temporary code to your email account which you must retrieve and enter so it can verify you as an authenticated user. You have a limited time to do this. 4. For the first lightbulb, install only one new Wyze lightbulb in a lamp for now, to avoid any Bluetooth confusion. This is also the step you’ll be returning to later if installing more lightbulbs. 5. Turn on the lamp. The Wyze lightbulb should be bright (there are 2 modes; the bright mode should start by default. 6. In the Wyze app, press the three dots on the upper-right corner of the app’s screen. 7. On the menu that pops up, click Add a Product. 8. On the next menu, click on Wyze Bulb. The Wyze Bulb Setup screen appears. 9. The setup process has four steps. ‘STEP 1’ will ask you to connect your phone (or whatever device) to your 2.4 GHz WiFi network and have your WiFi password handy. You should already be WiFi connected; if not, switch screens to your WiFi setup screen and get connected to the Internet then switch back to the Wyze app. For Android users, you’ll be tapping the square icon on the bottom-right of your phone/device to switch back and forth several times throughout this whole process. 10. ‘STEP 2’ of the lightbulb setup screen will ask you to power cycle your light 3 times for it to enter pairing mode. Do this, and pairing mode will be indicated by your new Wyze lightbulb pulsing from bright to dim. If you have difficulty smoothly turning your lamp on and off 3 times (like I did with my desk lamp), just gently unscrew the lightbulb manually until it loses power, screw it back in a bit until it turns on, then off, on, etc. 3 times so it enters pairing mode. Pairing mode is obvious when the lightbulb instantly dims yellow and starts pulsing. 11. Click Next. 12. ‘STEP 3’: Enter your WiFi password (if it’s not already listed) and click Next. 13. ‘STEP 4’: This may be confusing but read carefully. The app will say ‘Connect your phone to “Wyze_Smartbulb_Appxxx” and return to Wyze App’. Do this by switching over to your phone’s WiFi Setup screen (for Android users click the little square icon on your phone on the bottom-right, then select the WiFi setup screen, or somehow get to your phone’s WiFi setup screen) and select the Wyze lightbulb device that is now paired and listed amongst all the available WiFi connections. Your device will connect to it and say ‘Connected, No Internet’. 14. Switch back over to the Wyze app. 15. Immediately the Wyze app will say Connecting and count down from 150 seconds. 16. Typically, in about 10 or so seconds it now it should say Binding Successful and ask you to Please Enter a Device Name. Click that area, enter a unique name then click OK (if you have more than one Wyze lightbulb in the same lamp, it might help to clarify things by naming them something like ‘Bed Light 1’ and ‘Bed Light 2’ etc.). 17. Click Finish Setup 18. The app should say Successful and you should now be back to the main Wyze app screen. Your new lightbulb with the custom name you gave it will be listed, and the lightbulb will be fully on in bright mode. 19. BEFORE YOU CONTINUE, upgrade the bulb's firmware. At the bottom-right of the Wyze app, click on Account. 20. Click on Firmware Upgrade. 21. Your newly setup lightbulb will be listed and most likely, to the right of it, will be a button labeled Upgrade. Click that and let it upgrade to the latest firmware (it is updating the software located in the lightbulb itself. 22. After about 30 seconds or so, it should say “Up to Date”. 23. Click on the left arrow of the app (top left), or the phone/device’s left arrow on the bottom, to return to the previous Account screen. From here you can select one of several options, including the “Works With” option to get it to work with Alexa or whatever smart device. If you have more Wyze lightbulbs to install however, click on the Home button on the bottom-left to go to the screen that shows your new lightbulb(s), and repeat way back from step 4. If you’re done with this initial setting up of your lightbulb(s), from here you can do a bunch of things like adding rules, events, grouping or incorporating everything with Alexa, etc… Also, as for Alexa, once you perform the “Works With Alexa” in the Wyze app, it will install the Wyze Skill directly into the Alexa app in your phone/device. Then it’s just a matter of futzing with that new skillset within the Alexa app. In Alexa, try clicking on the '+' icon in Devices and adding a group, then adding the new devices from Wyze that should have ported over to Alexa. However you have Alexa set up it's kinda neat to say things like "Alexa, dim bedroom lights to 30%" etc. I hope all of this helped you to get your lightbulbs up and running correctly!