Bests & Worsts Reviews from Amazon

Let's start with the "ugly". The water that appeared in the waste container after running this machine over my carpet was grossly dirty. Oops and I have been walking around on that floor barefooted. I take it this means that the machine is working well and will get a good workout at my house. The "good": This machine cleans like crazy.I tried it on my dirty carpet, and on a cheap flat rug I have in the kitchen. It does great spot cleaning. I also tried it on a small piece of bare floor. The tools to do spot cleaning are quite accessible, and easy to use. It was easy to assemble, I did it myself. I had a Bissell Little green machine in the past. I thought it was totally useless. It was supposed to work with steam, but this machine clearly states that it uses hot water and it has a built in heater. I have little dogs and two young grandsons who frequently visit the house. I can use a carpet cleaner regularly, if I can just get myself motivated. The "Bad": Number one bad is the lid to the water container, it is very tight and it took me a long time to get it open the first time. It was equally difficult to get it open during subsequent attempts to open it. I tried all kinds of tools and finally got it open. I understand why they want it well closed to protect the machine from stray water, but there has got to be a reasonable way to make the lid easier to open. The machine is huge and I have not figured out a place to store it without hauling it down to the basement. It is also quite heavy and hard to push around when not in use. And there is the universal issue of the cord getting in the way while you clean. I guess that is to be expected. I thought that the water ran out too soon and the machine didn't seem to have a way to let me know it was dry. I had to keep testing the areas to make sure it was wet.