305
people found this helpful, as of 2023
ranked #83,074 most helpful
out of 571,544,897 reviews
★★★★★
You CAN reset the toner on this model
Love this printer and now that I have discovered how to reset the toner so it doesn't tell me the toner is gone when it is not, even more so.
I was able to reset my toner cartridges for this model by using the process that I found by doing some googling for a "better way to reset brother" toner cartridges.
Summarized, open the inside cover where the toner cartridges are located.
Next, press the back and X buttons simultaneously.
Then, press the back button again. This should bring up the toner reset menu.
I had to try a number of times...I think I wasn't pressing exactly at the same time on those two buttons OR they intentionally build it so you have to do it multiple times to make it work. In any case, it is now reset. Happy Camper.
May 2019 · Office Products · verified purchase