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ranked #149,549 most helpful out of 571,544,897 reviews
★★★★☆
Oven and Fan Work Well but the Installation Manual is Flawed
The good news is that the microwave works well at what it is supposed to do. Also, the fan is as Consumer Reports says: robust in its performance. The fly in the ointment is the frustration inflicted upon the DIY installer by the fact that the installation manual does not match the design elements of the oven and when one calls GE to ask if they would like to know what the material discrepancies are, no one at three different departments can take that information and the most they can do is offer to send you the same, inaccurate manual. Here are the discrepancies: First the drill holes for the upper paper template do not match the holes in the oven. Work around: note the location of the holes on the oven and measure your cabinet space to match. Second, the installation manual repeatedly references a top-center screw hole that does not exist on the oven (nor is this phantom screw included with the parts that are shipped with the oven). Third, the manual references the use of a filler block to compensate for a cabinet front piece even when detailing the instructions for an installation where there is no cabinet front piece. Although time-consuming trial and error will produce an installed oven that works well, I just don't see why GE can't write a manual that reflects the physical realities of the product it sells.
May 2015 · Home and Kitchen · verified purchase
the product in question
GE JVM7195SFSS 1.9 Cu. Ft. Stainless Steel Over-the-Range Microwave
3.3★ · 197 ratings, as of 2023
worser bester