Bests & Worsts Reviews from Amazon

I saw some reviews and it seemed like the best choice. When it arrived, it felt rugged and very well built, but after the first charge, the Bluetooth just kept disconecting every couple of minutes. Of course I re charged it fully but even when the battery fully charged, it presents the same fault. I've tried with two different Android phones and an iPad and unfortunatelly it doesn't work properly on any of them.I believe my speaker was faulty as it doesn't seem to be a bad product. UPDATE: after my review, I received a mail from iFox addressing my problem. First of all, I'd like to congratulate iFox customer service and specially Margo, for their quick response and amazing attention. They told me they would replace the faulty speaker for a brand new one. Unfortunatelly the return time had expired so they asked me to purchase a new one and they'd refund the complete order. So far I'm very pleased with their customer support and understand electrinivs can come faulty so if everything goes alright, I'm absolutelly upgrading to 5 stars. UPDATE 2: I've already received a brand new speaker and so far it has worked great. I'll wait until the first chage is done and let you know how it works (last one faulted after the first chage). UPDATE 3: I've already used the new speaker and charged it, and it seems to be working fine! I want to stress the excellent support received by Margo @ iFox. I'very pleased about both the new product and customer support! You've earned the 5 stars easily.