Bests & Worsts Reviews from Amazon

Revised from 2 stars to 5 stars I received a new unit from the manufacturer promptly along with an email urging me to try the new one. My original problem was primarily due to poor documentation and my misreading of it. The PRODUCT IS GREAT! The SOFTWARE IS GREAT. The documentation is ... not so great - confusing. The instructions are poorly written by a non-native speaker, so here I am helping out North Americans: 1) Before you do anything, download the app with either the QR code (very handy) or at Google Play or the Apple App Store. DO NOT OPEN THE APP YET*****. 2) So you are sure the device has enough power, charge the endoscope at the mini USB charger port on the opposite side as the camera. After 15 or 20 minutes, you certainly have enough battery to test the device. 3) Turn the power on at the device. The slide switch is on one of the the long and narrow sides next to the charging port. The blue light indicates that the WIFI is communicating. The other light is red when the unit is on and green when the battery is charging. They are all off when the unit is off. The green LED comes on if the unit is off and charging on the mini USB charging port. 4) To communicate with the device, go to your PHONE's WIFI center and find the Jetion_???? SSID. This is your first sign on which you can change later. the password is 12345678. 5) Open the app you just installed ONLY AFTER YOU HAVE SIGNED IN TO THE Jetion_???? WIFI network. 6) The endoscope light is controlled from the roller wheel on the same side as the ON/OFF switch. Roll it Toward the switch for brighter, away for dimmer. 7) NOW OPEN THE APP - VOILÁ, you are looking through your endoscope. SOFTWARE CONTROL: If you press the gear Icon, you can CHANGE the name of the SSID and CHANGE the password if you wish. The top line changes the SSID - I changed mine to endoscope and also made the password endoscope since I was not worried about security. Use the red "X" in the upper left hand corner to go back to the endoscope screen. PHOTOS & VIDEO on iOS: Works REALLY well. When you give it access to your photos, it neatly puts them with your other photos and videos. Very convenient. Original Review: Received this unit and it worked as advertised for an iOS 10.3.3 iPhone 6+ ONCE. I shut it down and attempted to reconnect with the wifi and it would not connect. It was as if the password had changed itself. I tried over and over in the course of two days. RETURNED. ***** This happened because I accidentally changed the password because I opened the app before I knew the gear changes the password, it is not the place to sign in. You sign in on to the device your phone's WIFI settings, not the app settings. The device automagically works when you are on its WIFI.