Bests & Worsts Reviews from Amazon

After looking at reviews of this item I was really "scared" to order one. It seemed like there were more bad reviews than good. I read complaints ranging from "the clock is cheap and doesn't work" to "I ordered the clock and the tail was missing". So I took the gamble. First off I made sure I ordered my clock from the company "Kit-Cat Clocks" in case I had issues. I figured it would be easier to return if I ordered directly from the company that makes them. Today it arrived. Quick shipping which may be due to me living a few hours away from Louisville, KY where it was shipped. When I opened the box, which is very cool, I noticed it came with the tail. So far so good. After inspecting everything I noticed this clock was really fragile, which is not a bad thing.....I just knew I needed to be very careful when handling the clock and taking the back off to insert the 2 C batteries. After reading the instruction thoroughly (which I recommend) it was time to open the back. This is probably the hardest part. At least to me. Pushing down on the back of the cats ears to bow out the plastic back was just a little nerve wracking, just because I wanted to be extremely careful. I used my thumbs and carefully got the back off without jarring the clock hardly at all. When the back was off there was a small piece of foam and piece of tape holding the internal mechanisms secure. I very carefully took out the foam and held my finger down on the tail mechanism, very delicately, while removed the tape. So far so good. I then very carefully inserted 2 brand new "C" batteries and very, very carefully pushed them in firmly, to make sure they were in all they way. So far so good. I then carefully slid the back on, starting with the top of the ears. I bowed the plastic ever so slightly to get the bottom snapped in. It then was on and on flush. Again this to me is the hardest part, which really isn't that hard. Just be very careful. The next few steps are very crucial and make sure you are very careful. As stated in the manual, you turn the LONG minute hand CLOCKWISE to reach your correct time. Turning with the small hour hand will break your clock, as well as turning it counterclockwise. Read the instructions. After setting the clock it was time to attach the tail. Be careful. The back of the tail has a hook that attaches to the bottom of the clocks mechanism. Very care fully hook your tail and very very carefully pull down the tail gently to set hooks. So far so good, I was hoping. Last step, hanging the clock. I was nervous. I made sure to use a nail that was a little smaller that a regular sized nail. I made sure it fit in the hole perfectly before nailing it. Moment of truth. After nailing the nail where I wanted it. I made sure to leave about 3/4 of the nail visible. I very carefully hung the clock securely and made sure it was in the hole before letting go. I made sure the top of the clock was slightly slanted from the wall, again about 3/4 inch from the wall. It's how the clock works. I then gently pushed the cat's tail to the left and it started working like a charm!!! I normally don't write reviews, but after reading some bad reviews I had to set it straight. These clocks a very fragile. Use extreme care when taking it out of the box to hanging it on the wall. If done correctly, it will work like a charm. Extremely satisfied customer.