Bests & Worsts Reviews from Amazon

I ordered this as my very first dehydrator because my veggie garden is really producing and I want to try drying things this year. Used the unit to dry chili peppers, tomatoes, and spices, and it does a great job drying them to the level you need. I even did some jerky and dog treats at the higher temps, and it came out fantastic. Then my unit broke. It would not warm up, just blew room temp air. Not acceptable, obviously. I contacted the company Elechomes through Amazon. They got back to me promptly and offered a new unit after I sent in the damaged one. I asked if we could do anything faster, as I had produce that needed to be dried or it would go bad. Elechomes graciously agreed to send me a new unit immediately and process the return later. Got the new unit in 3 days and was back up and preserving! I think you can tell a lot about a company when there's a problem. The unit broke - not good, but the company went the extra mile to make me a happy camper. Highly recommend these folks. Highly recommend the unit, it does a nice job with all the trays and temperature options.