Bests & Worsts Reviews from Amazon

I've never written a review on Amazon before, but I like this unit so much that I thought I'd capture a few points that I think make this player a great choice: 1.) Currently an excellent $/GB value. 2.) Build quality is great (solid metal backplane). Screen will scratch, but one of the many available screen protectors will address this problem. 3.) User interface is well-deigned. I'm a fairly big guy (6'1") with large hands, but I have no problems operating the 4 buttons arranged around the scroll wheel. I was apprehensive about the scroll wheel, but it works great for me. The fact that it - unlike the iPod wheel - is raised a bit (i.e., has a positive profile) makes it easy to locate with your thumb when the player is out of view. 4.) Battery life is excellent; I've never run the unit to full discharge, but with heavy use on trans-pacific flights I've never gotten close to battery-empty status, so the stated 20 hrs. seems very realistic.(Remember that turning the brightness down will do wonders for battery life...) 5.) My player is loaded to capacity, and it takes apx. 10-15 sec. for booting, no more. 6.) Sandisk phone customer service has been more than satisfactory on two occasions (wait time was quite long but the actual service was very good).