Bests & Worsts Reviews from Amazon

I purchased this because of the price in spite of negative reviews and I am glad I did. I have not a single problem with spilling or overflowing. I am adding a photo to show me using an extra tall and wide mug with it with room to spare. I opened the packaging, set it up according to instruction, brewed coffee. Every morning I get up, come downstairs, press any mug I own against the dispenser, fill with hot coffee, consume. It almost seems like some of us are getting a different product than others. Don't hesitate to buy this. it works perfectly as advertised.