Bests & Worsts Reviews from Amazon

First let me give the bad. Don't ever try to contact Garmin via phone. I waited 45 minutes just to get a live body. Then once I talked to someone he wanted to transfer me to someone else where I would have to wait another 30 minutes. I finally just hung up and sent them an email. The other bad is that Garmin has too many models and too many differences. Some of the nice features on the $200 model are not available on the $450 model. A perfect example is that this 1370t doesn't include route planning, which is ridiculous. Garmin also seems to change their mount every time they bring out a new line. How about just keeping the powered mounts that seem to work so well? I was limited to the 1370t because it was one of the few that had both U.S. and Europe maps. Now for the good. I had previously been using a Garmin 330 but it had old maps and was huge by today's standards. This 1370T is a nice size, clear screen, and fast calculations. It has some nice features like Ecoroute, Cityxplorer, pedestrian mode, bluetooth, etc. The reason I was calling Garmin was because one of their cityxplorer maps was only downloading to 50%. Hopefully they get that figured out before I have to travel. I'm happy with the UI and everything else worked out well.