Bests & Worsts Reviews from Amazon

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351
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ranked #65,923 most helpful out of 571,544,897 reviews
★★★★☆
Great vacuum but...
First, the good: The S5-Max is an excellent vacuum cleaner. It is easy to set up and use. The ap is easy to use, and there are many YouTube videos showing how to use the more esoteric features. The vacuum is quiet and doesn't damage the furniture. Its mapping feature allows the user to place areas off-limits so that the vacuum doesn't get stuck under cabinets or furniture. All-in-all, this is an excellent VACUUM cleaner. Now the so-so: At this price, it could have come with two filters and two mopping pads. The mopping pads are washable, so that's not as big an issue as the filters. The filters are sturdy and reusable. They are also washable, but they take at least two days to dry -- during which time, the vacuum cleaner is unusable. The instructions tell you to wash the filter when you empty the bin. That is not necessary -- a bang or two on the inside of a trashcan gets it pretty clean. I wash mine once a week now. I also bought extra filters. They are very reasonably priced and available on Amazon. The instructions about how to empty the bin and take off the filter are not very good. They do not tell you that there are release buttons to push to remove the bin, and it takes some time to figure out how to open the bin and to replace the filter. This is not a show stopper since you will be able to figure it out, but the instructions could have been more understandable. Now the bad: The S5-Max is billed as a vacuum/mopper. It is specially designed to enhance its mopping ability. I paid extra for this feature. Unfortunately, the S5-Max does not mop -- or at least it doesn't do anything I would call mopping. It drags a slightly damp (and I mean SLIGHTLY damp) cloth across the floor. It doesn't mop the floor in any meaningful sense. At best, it can be described as dusting the floor. It picks up what little dust the vacuum doesn't get. And since it cannot use any mopping solution, it is not even as good as a Swiffer. (Use of anything but water -- preferably distilled water will corrode the machine.) If you are looking for a mopping robot that will clean dirty floors, you will have to look elsewhere. Other than that, it is a great vacuum robot, and I would recommend looking at other robots in the company's lineup. For instance, the S4 is supposed to have all the vacuuming features of this robot, but without the mopping or the high price.
December 2019 · Industrial and Scientific · verified purchase
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