Bests & Worsts Reviews from Amazon

Bought this, my first GPS, to take on a solo trip where I wouldn't have someone else in the car to read maps or a smart phone to me, and I'm glad I did. Driving around an unfamiliar area, having to find various businesses and locations along the twisty roads of Boston suburbs, it was very useful. If you don't take the turn (either by accident or on purpose) that the device wants you to, it quickly recalculates and gives you a new route. Sometimes found instructions confusing when moving through expressway exchanges at highway speeds, but when I did the wrong thing, as I say, she gave me new directions. The not so good: Very frustrating out of the box. No manual with the device, of course. When I plugged it in and registered the device, I assumed there would be a link right there to the manual for the device I was registering (wouldn't that make sense?). But no. I found a place to search for manuals on the Garmin web site, but it didn't provide one for my device. Eventually figured out by trial and error how to download and open up the Garmin Express program on my computer, which as it turns out, is where you find a way to download a manual. And once you open up the manual--guess what--there are instructions on how to do what I had just had to figure out how to do by myself to get to the manual. What is wrong with people who design and sell products? Do they want their customers' first experience with their products to be a frustrating waste of time? Does it ever occur to them to hand the box with their product to someone outside the company and say, "here, use this," and see what happens? One glitch with the actual operation of the GPS: Three times when I have not taken the turn I was instructed to take, the GPS has tried to direct me to turn into a one-way street going the wrong way. Ooops. But, overall I'm happy with the product.