Bests & Worsts Reviews from Amazon

I missed the return window by 3 days, and now I'm out the total cost of this kettle. It stopped working less than a month after buying it. It leaks all over the counter. UPDATE: The day after I left the original review, Ovente contacted personally me by email to know that since the pot was under warranty, they would get me a replacement as quick as possible. In addition, the seller contacted me by phone to apologize and insure the process went smoothly. They took an order for a replacement pot, with the color of my choice, and sent a tracking number for the shipment. A few days later, the new pot arrived, and has been working fine ever since. I guess I got a lemon the first time, but they were quick to make sure that I was happy. Changing from 1 to 5 stars on my review.