Bests & Worsts Reviews from Amazon

according to people

372
people found this helpful, as of 2023
ranked #59,881 most helpful out of 571,544,897 reviews
★★★★★
Excellent hiking stick, Excellent customer service!!
I would HIGHLY recommend these walking sticks. I purchased them a couple days before we went on a hike. They got here a day before and unfortunately, the middle ring was cracked on them. They still worked and I really wanted to use them so I figured rather than sending them back, I would just suck it up. I took the sticks and they worked great. My arthritic knees felt better even when hiking up and down hills. After I returned home from this trip, I got an email from Mark C. asking how I liked my sticks and asking me to rate them on Amazon. I responded back and told him I loved the sticks, but the broken ring was keeping me from rating them. I didn't want to discourage someone from buying them when I did not give him the opportunity to fix the problem. Mark responded quickly and gave me two options to fix the problem. Once I chose an option, he quickly responded and took care of the ring. So, not only is the product excellent, the customer service is too! HIGHLY HIGHLY HIGHLY RECOMMEND
August 2017 · Sports and Outdoors · verified purchase
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