Bests & Worsts Reviews from Amazon

I've had this for over a year and it still feels brand new. Super comfy and very durable (I have two cats and previously a giant dog who all jumped around and slept on the bed). I am only giving 4 stars because the mattress cover is not removable and not washable even though there is a zipper - the tags on the mattress say very clearly DO NOT REMOVE COVER and DO NOT MACHINE WASH. I've seen a lot of 1-star reviews from people who decided to ignore the tags and take the cover off and try to wash anyway - apparently it gets itchy because there's fiberglass in it or something. Don't really think a product deserves a 1-star review just because people either didn't read the care instructions or ignored them. That's actually the only reason I'm on here is because I was wondering if I could ignore the tags and go ahead and wash it.... Guess not but hey, figured I'd write a review while I'm here.