Bests & Worsts Reviews from Amazon

Hi This is Denis. I am the creator and manufacturer of the Ezyroller. I initially designed and manufactured my Ezyroller in my garage in Auckland, New Zealand for my boys (they are on the pictures on the box); so first of all I want to say that I would never have designed anything for them if it was dangerous. They still play on them (they are now 8 and 9) so I see them used in a lot of different situations. I am not sure I understand your comment about tipping and fingers getting caught because my Ezyroller is actually very stable and in fact purposefully designed low to the ground ensuring stability and resistance to tipping. The instructions clearly state that Ezyrollers are to be used on smooth flat surfaces which ensures the Ezyroller ride is a safe and stable experience for kids. It is however a mobility toy, and like all mobility toys that move, there is a always a slight risk that children might push the toy to its limits by riding on steep or unpredictable surfaces but I write all over my product (on its packaging, in the instructions) never to do that. This for me, are the only conditions in which the ezyroller could be deemed unstable. The position of the hands is close to the ground as well but hands are supposed to be placed on the hand grips which are purposefully raised at one end so that they sloop away from the ground. These grips are designed as well to be not only prominent but to work ergonomically with where kids naturally want to place their hands while riding. All the kids that buy and ride Ezyrollers, naturally place their hands on the grips designed for them. I am very curious to understand the problem you had with the wheel assembly because there is actually no wheel assembly per se since it assembled in the box. Then I write in the instructions not to put the hands/finger near the wheels in any case, tipping or not tipping so again I am not sure how these problems occurred. Obviously it would great if you can send me a video showing me what is happening. My Ezyroller is one of the most awarded ride-on toys of all times and has won most of the best independent toy awards on the planet (from the US, Germany and the UK), awarded by both consumers or retailers (you have the list on my website). I am always looking at improving my product and looking for customers feedback. I could have missed something and I'm sorry if I did but so would have the nearly 100 other reviewers on amazon that have posted positive or very positive reviews so far. My Ezyroller is a cool mobility toy that has been recognized as one of the best ride-ons on the market and I really stand by my product. If you want to talk about it you will find all my details on my website. Thanks and talk to you soon. Regards. Denis