Bests & Worsts Reviews from Amazon

Download Sony Headphone Connect App, open box, turn on headphones (bottom of left headphone on/off switch), using Sony Connect App, connect and paired new headphones. - My headphones were 100% charged out of box. - Many features in Sony Connect App, matter of your preference and use. I do think the app is solid and useful for my use of these headphones. - My headphones firmware updated automatically -be patient, process took several minutes. Initial impression; very comfortable, really good noise canceling and sound quality. - Voice clarity on both ends is outstanding. - Easily connected two iPhones, my experience switching between them was seamless. - Used ear profile in-app feature to analyze my ear shape for 360 Reality Audio setup. - Able to connect to MacBook Pro (2020 version) directly via Bluetooth with no issues. UPDATE: >30 hours of iPhone X, 8, and Bluetooth MacBook Pro connection. - The phone call quality is awesome (you can hear - No video lag/latency on FT and Zoom calls. - I have found the connection at times can be a bit cumbersome when having two devices connected and receiving calls, it might be a setting or how I am picking up the call --directly from the phone or double-tapping on the headset. - Great noise suppression to the wind, outside city/road-noise, etc... No reported issues with other people on calls with me. Always told call quality was very crisp and clear... my experience, much better than Apple Airpod Pro for suppression of noise for callers on the other end. - I have also now used these headphones for Bluetooth connection to Nvidia Shield connected to my TV for over 16 hrs. Easy direct connection directly from Nvidia Bluetooth Settings. TV and Movie surround sound is great, you can hear the slightest sounds. Bose 700 vs. Sony WH-1000XM4 - Seamless connection - prefer SONY - Comfort - prefer Sony - Headphone sound controls - prefer Bose. Sony touch control works ok but the Bose increase/decrease volume seems to work better on Sony - Noise-canceling for me, both performed in a similar way - Call quality, for me, both performed in a similar way I Will continue to test and use Bose but the feel of the headset on my head is not as comfortable as Sony. UPDATE: Running 7.3 Update - Not sure if related but the initial bluetooth connection and subsequent connections are problematic; - I have had to reconnect several times via the app and my phone needs to be very close to the headset; - Once I am connected it has worked but I have had to repeat the process a few times now; - Additionally, after significant use, the touch controls are a nice feature but not ideal under some circumstances. For example, if you have a hoodie on, jacket with hood, etc... touch control is sensitive and fabric, cord, ect... will effect the touch controls. - I am running iphone X with latest iOS, should be receiving iphone 12 Pro this eve and will update with any new comments. UPDATE April 2020: been using these headphones for several months now. Running and walking are great however, the Touch Sensor Control is not ideal for me, especially when using while exercising. I find the controls/sensor unforgiving and one misstep can restart a song and or podcast, other than they continue to work very well. Used these headphones for a extended 12+ hrs flight and another 9 hour flight.. great noise canceling and sound. Hooked up directly to Qatar Qsuite entertainment system with provided cable, sound quality was excellent.