Bests & Worsts Reviews from Amazon

It was a nightmare to install. I was upgrading a laptop from a Samsung 970evo plus 500gb to this 980 1tb. It took me more than 12 hours. I'm not an IT technician but I understand computers, have built and customized them. Samsung makes outstanding hardware. Their drives are great. Their software is absolutely idiotic. Who runs this place? Example of what I learned trying to install a simple drive that should have taken 30 minutes max, took 12 hours. How did I not give up? I really felt like it. It went something like this.... Cloned the 500gb Samsung to the 1tb Samsung using a USB enclosure. Their stupid migration software, designed to work ONLY with Samsung will not work if that Samsung drive is in an enclosure. It's a laptop, what else can I do.. Ok, no problem. I am familiar and have used Macrium Reflect, Easus ToDo backup, AOMEI Backupper, Casper, you get the picture. Tried every one of them and I could not get the 1tb Samsung drive to boot after cloning. Something I have done hundreds of times. I tried dozens of times with no success.. Just do a search for NVME upgrades and cloning and you will see how many problems there are with Samsung. I tried everything in a long process of elimination. SPOILER ALERT: My problem? I was running Samsung Magician software and using the Samsung NVMe driver. All I had to do is remove the program and driver and voilá!!! It reverted back to the default Windows driver and the cloning software worked flawlessly. I have to thank a person that wrote in one of the dozens of thing I read about this problem that gave me a clue. He said that the 980 has a different driver than a 970. Both Samsung product. How could they make the upgrade process any harder. This is their fault, bad software. Samsung Magician software should be renamed: Samsung Nightmare. I will never use their buggy software ever again!!! BTW...their phone software for syncing contact to say Ouloook called Smart Switch should be renamed Dumb Switch. So many bugs its pathetic. Come on Samsung, fix your stuff or you will lose your customers. PLEASE!!!