192
people found this helpful, as of 2023
ranked #172,803 most helpful
out of 571,544,897 reviews
★★★★★
Amazing product and customer service experience!
My husband and I are backpackers and day hikers. We had never used trekking poles, but due to knee and ankle issues decided to try them out. We checked out some very expensive REI poles, but decided to give the Foxelli poles a try. They were a third of the price. They arrived promptly and we used them on a 2 day warm up trip. I loved them!!! They helped with balance and climbing over rocks and descending rough terrain. I felt I was less tired then usual, yet gave my arms a work out. The grips are very comfortable. I guess the marmots like the grips too... because one chewed most of the cork off one grip in the early morning!
I contacted Foxelli when we returned to see about having the grip replaced. They happily informed my they were under warranty and would be replaced at no cost. You can’t beat that for fabulous customer service. My experience is 5 star and I would highly recommend their trekking poles!!!!
July 2018 · Sports and Outdoors · verified purchase