Bests & Worsts Reviews from Amazon

I bought this over a year ago and have used it about 6 times. I really like the size and color and especially the double canopy which helps a lot in the wind. HOWEVER, I have finally realized that there is one flaw with this umbrella that made me finally decide to toss it and buy another. It is nearly impossible to CLOSE. Today I could hardly get into my car in a downpour, fighting to close the umbrella so I could get in out of the rain. I had to get out, manually fold it shut, getting drenched in the process, and even then I was unable to get the handle to telescope. This has happened multiple times - why did it take me so long to give it up?! This is an addendum. After I wrote this review, the company, EEZ-Y Umbrella, obviously saw the review and, completely unsolicited, sent me a replacement umbrella. It is a different version, a lovely 58" golf umbrella and upon receiving it, I find no difficulty in opening or closing it. What a company! I can't rate the old umbrella higher but give great kudos to the company any my new replacement. EXCELLENT CUSTOMER SERVICE!