Bests & Worsts Reviews from Amazon

I'll admit it. I had not heard of Waste King and was nervous about buying anything outside the top two brands (ISE and Kitchen Aid). The low price and positive reviews convinced me to give it a try. So far, so great! After nearly a year of use, the unit still works flawlessly and has never jammed. At one point, I did have a leak that I eventually determined was due to improper installation. (This was by the same "professional" plumber who reversed the hot and cold supply lines when installing a kitchen faucet. He just didn't connect the drain hose properly.) While investigating the issue, I called Waste King to inquire about possible in-home service or warranty replacement. I was blown away by their level of customer service: no waiting on hold, just an immediate connection to a person who really knew the product and was unexpectedly diligent in resolving my problem -- which, as it turns out, wasn't even their fault. UPDATE in April 2023: This disposal is still going strong. After we corrected the improper installation, there were no more leaks, and it has never had a jam or needed repair.