Bests & Worsts Reviews from Amazon

I've had the Ruggie for a few days. See below for my thoughts. :) --Unlike several other users, I did not have any trouble setting the alarm. When I read the other reviews, I was concerned that it would be complicated or take a long time; this was not the case. --While I think most people could figure out how to set the alarm without the instructions, the instruction booklet is clear and concise. Are there some translation issues? Yes. Totally. However, this did not make the instructions unreadable at all. They're pretty basic. --You do have to take the little clock out of the Ruggie (or at least pull it out some) to set it. I have not found this to be difficult or problematic in any way. --You can, in fact, set your alarm for a different time every day by connecting the Ruggie via USB to your computer and downloading the "advanced" software from the Ruggie website. I just did it. It was super easy. --You can also set up to two alarms per day, and you can add an mp3 greeting (record your own and upload, or download one of theirs and then upload to your Ruggie). All of this was very easy. --If 3 seconds is not long enough for you to stand on the Ruggie (it wasn't for me--I'll go back to bed after 3 seconds), you can change the settings to require up to 30 seconds of standing. I changed mine to 15 seconds. Again, you can do this using the advanced software. --Just a note about the advanced software--It's just a pop-up window. It's not fancy. There's nothing "advanced" in terms of using it. Also, when the Ruggie is connected to your computer and you apply the new settings, it happens instantly. There's nothing else fancy required. The software basically runs itself. You just need to connect the Ruggie, change your settings, and hit "apply." --If you need additional help with the advanced settings, you can easily get instructions at the same time as the software (they pop up together when you download). --There is an FAQ on the website, and you can e-mail customer service directly for support. --Finally, I think the rug itself is pretty good quality. It's soft and kind of cushy. One of my dogs keeps trying to use it as a hang out spot, so I have to pick it up off the floor when she's around. :) I was concerned about the Ruggie when I read the negative reviews, but after using it for a few days and seeing how easy it was to apply the "advanced" software, I'm really, really glad I bought it. I only wish the white one had been less expensive, since I'm not a big fan of the blue one (it reminds me of the color of the disposable hospital gowns where I work). Other than that one minor complaint (if that's really a complaint), I have no other issues to report. If you're having a hard time getting up in the mornings, I would recommend the Ruggie for sure. UPDATE: I've been using the Ruggie for several weeks, and I still love it. I haven't had a single problem with it. And my life is *so* much better when I'm not late to work every day. I really feel like the negative reviews on here are undeserved, since most of the "issues" reported would be solved by either reading the instructions and/or uploading the "advanced" software.