227
people found this helpful, as of 2023
ranked #133,318 most helpful
out of 571,544,897 reviews
★★★★☆
Functions well, but don't believe the hype
Despite the fact that this company tries as hard as possible to look dubious (engaging in aggressive marketing, planting "news stories" and their own reviews, etc), the product actually seems fairly decent. It works, largely as advertised, but here are a few things you should know up front:
1. It is not nearly as easy to setup as they claim. Don't believe all the dot-com malarkey about 10 minutes. It will require at least an hour, and quite likely a backache along the way. The video has one useful tip about soaking the tube end in hot water before trying to attach it to the nipple. I'll add one more piece of advice: when you're attaching it, don't try to push it on, but rather twist it back and forth.
2. Do not assume you'll be able to install it right away. Many toilets require a special adapter. Even if yours doesn't, you may want to get their cold-water adapter kit for under the sink. You'll have to order these things directly from their website since Amazon doesn't carry them. Though they're not expensive, expect a week's delay.
3. You won't be able to find much useful info on the web. This is partly because Tushy has aggressively scrubbed the internet, planted favorable articles, etc. But it's also because their documentation is typical dumbed-down dot-com nonsense. "Everything is for the best in the best of all possible products, so who needs actual information?" If they spent less time on cutesy euphemisms for #2 and more time clarifying the technical side of the product, we'd all be better off. For example, good luck trying to find the hose fitting sizes without measuring them yourself.
4. Don't expect the warm water function to work. Their maximum "warm" setting basically is cold. I'm not sure whether they're afraid of somewhat burning their tuckus and suing or that they miscalibrated the ratio, but basically their warm water function is worthless. I'd advise not wasting money on the "spa" and just getting the "classic".
5. I don't like their hose-line attachments. One is ok, but the undersink cold water-nipple attachment has no barbs or compression fitting (like a typical undersink filter would, for example) Bear in mind that if the hose detaches, water will flow indefinitely until you notice and stop it. This has the potential to create a catastrophic mess. My advice if using this thing is to turn off the under-sink valves if you're going to be away for a long time. The security of the fitting is of paramount importance, and one can't help but suspect Tushy was too busy flitting around, joking about tuckuses, to take such mundane details seriously. Very annoying. Most likely, I'll try to jury-rig something safer.
The gist is that this thing works. Yes, it's a bidet and does the job. The self-cleaning function is nice and the retracting nozzle is clever. The stream is WAY stronger than on a European style Bidet, so be aware of this. If you're trying it when you're off the pot, hold your hand over it or the water will launch across the room. However, when you're on the pot there's no issue.
Aside from the security of the hose attachment, I have no major complaints. And the price is quite good.
July 2022 · Tools and Home Improvement · verified purchase